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Top 10 Problems

Submit Trouble Ticket

To submit a trouble ticket to our support team, simply fill out the below form. Please be sure to state your question, problem or concern in great detail so that our support team can best assist you with your needs. Also be sure to check out our new Interactive Tutorials and Help Documents section for assistance with common issues such as e-mail setup.

SUBMIT A TROUBLE TICKET
Our dedicated support staff works very hard to answer all support tickets within one hour, however, depending on the current support queue it could take up to 4 hours. Please do not call in if you have already submitted a support ticket. Emergency support tickets are responded to immediately (see below for more information regarding legitimate emergencies). We thank you for your business and we will do our best to quickly answer all requests!

Subject:	Your Name:
Your Website URL:	Contact Phone Number:
Your E-mail Address:	Importance Level:
Please explain your problem or state your question, please be as detailed as possible. This will ensure a timely response and rectification. If you would like a call back, please be sure to include the best way to contact you via phone:

IMPORTANT NOTICE: Please only select "Emergency" if your website and/or email is down as tickets marked "Emergency" are sent via SMS to the cell phones of all members of the AJT tech support and management staff to ensure immediate response. This advanced setup is in place to ensure immediate attention.

Do you have a Billing or Sales question? If so please call our sales office at 407-880-6810 (Monday-Friday 9:00am-5:00pm EST). Please note, we do NOT offer technical support via our Sales/Admin phone lines, please click on the "Phone Support" icon above if you wish to call in your technical support request.

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